Privacy Policy for MatchPoint
Effective Date: May 2026
At MatchPoint, we believe connecting through sports should also include transparency around your privacy. This policy explains what information we collect, why we collect it, and how it is used when you access or use the MatchPoint platform, including our mobile application and related services.
By creating an account or using MatchPoint, you agree to the practices described below.
Information Collected Through MatchPoint
Account & Profile Information
When signing up for MatchPoint, users may provide information such as:
- Name
- Username
- Email address
- Phone number
- Profile image
- Skill level or playing preferences
- Bio or profile details
Users may also create content within the app, including posts, comments, messages, photos, and game participation activity.
Location Data
MatchPoint may request access to your device location to support features such as:
- Finding nearby pickleball courts
- Discovering local games and events
- Connecting with players in your area
- Improving matchmaking and recommendations
Location permissions can be changed or removed anytime through your device settings.
Device & Technical Information
Like many mobile applications, MatchPoint automatically receives certain technical information, including:
- Device type and operating system
- IP address
- App version
- Diagnostic and crash information
- Usage activity and interactions within the app
This data helps us maintain app performance, reliability, and security.
How MatchPoint Uses Information
Information collected through MatchPoint may be used to:
- Operate and improve the platform
- Create and manage user accounts
- Facilitate social features and communication
- Recommend courts, games, and players
- Monitor platform safety and misuse
- Respond to support requests
- Analyze usage trends and improve functionality
- Send updates related to the app or user accounts
Visibility of User Content
MatchPoint is designed as a social and community-based platform. Certain information may be visible to other users depending on how the app is used, including:
- Username and profile photo
- Posts and comments
- Game participation
- Public profile information
- Shared court activity
Users should avoid sharing sensitive personal information publicly through the platform.
Sharing Information with Third Parties
MatchPoint does not sell personal information to advertisers or third parties.
We may share limited information with trusted providers that help us operate the app, including services related to:
- Cloud hosting
- Analytics
- Authentication
- Notifications
- Customer support
- Mapping and location services
Information may also be disclosed if required to comply with legal obligations, enforce policies, or protect the safety of users and the platform.
Data Retention
We retain information only for as long as reasonably necessary to provide the Services, comply with legal obligations, resolve disputes, and maintain platform integrity.
Users may request deletion of their account and associated personal information at any time.
Managing Your Information
Users can manage or modify certain information directly within the app, including profile details and privacy settings.
You may also:
- Disable location permissions
- Delete posts or content
- Request account deletion
- Contact us regarding privacy concerns
Privacy-related requests can be sent to:
matchpointprosupport@gmail.com
Security Measures
We use reasonable administrative, technical, and organizational safeguards intended to help protect user information from unauthorized access, disclosure, or misuse.
However, no digital platform or internet transmission can be guaranteed completely secure.
Children’s Privacy
MatchPoint is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13 years old.
If we learn that information from a child under 13 has been submitted to MatchPoint, we will take reasonable steps to remove it.
International Access
MatchPoint may operate using servers or service providers located outside your country or province of residence. By using the app, you understand that information may be processed in jurisdictions with different privacy laws.
Updates to This Policy
We may revise this Privacy Policy periodically as MatchPoint evolves. Updated versions will be posted within the app or associated platforms with an updated effective date.
Continued use of MatchPoint following changes indicates acceptance of the revised policy.
Contact
Questions about this Privacy Policy or MatchPoint’s privacy practices can be directed to:
matchpointprosupport@gmail.com